Frequently Asked Questions
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PermitPal is an AI-powered platform that simplifies the sign permitting process by automating regulation lookups and providing instant code summaries for sign projects across multiple states.
Our pricing is structured by state coverage. The Basic plan includes access to one state and all its available cities, Professional covers three states, and Enterprise offers unlimited state access. You can request coverage for additional cities within your subscribed states.
Currently, PermitPal offers automated regulation lookups, AI-powered code summaries, and zoning information for supported cities. Our permit tracking system is launching in Q2 2025, which will include automated status updates and compliance reminders.
Our AI chatbot is trained on the latest sign regulations and ordinances. It provides answers with direct citations to source documents, allowing you to verify the information. While highly accurate, we recommend reviewing critical decisions with local authorities.
You can submit city coverage requests through our platform. Basic plan users can request 2 new cities per month, Professional users get priority processing within 3 business days, and Enterprise users receive SLA-guaranteed response times.
Yes, you can change your plan at any time. When upgrading, you'll get immediate access to additional features. When downgrading, your current features will remain active until the end of your billing cycle.
Yes, our Enterprise plan includes custom integrations, API access, and dedicated account management. We can tailor solutions to your specific needs, including custom feature development and CRM integrations.
Basic users receive standard email support. Professional users get priority support via email, chat, and phone. Enterprise customers have a dedicated account manager and SLA-guaranteed response times.
Our comprehensive permit tracking system is scheduled to launch in Q2 2025. All current subscribers will automatically get access to these features based on their plan level when they become available.